Iowa Workforce Development on Monday issued guidelines for employers to follow when workers being recalled from layoffs refuse to return to work. Refusing to return to work when recalled, or in an attempt to continue to draw unemployment benefits, will be considered a “voluntary quit,” which would disqualify a claimant from receiving benefits, including the Federal Pandemic Unemployment Compensation benefit of $600 weekly. The six circumstances that are exceptions are:
– If you have tested positive for COVID-19 and are experiencing symptoms.
– If you have recovered but it caused medical complications rendering you unable to perform essential job duties.
– If a member of your household has been diagnosed with COVID-19.
– If you are providing care for a member of your household who was diagnosed with COVID-19.
– If you do not have child care due to COVID-19 reasons.  
– If you do not have transportation to your place of work because of COVID-19.
Employees in any of these positions are strongly encouraged to work with their employer in the best way to handle the situation to return to work, Iowa Workforce Development said in a press release. An employee who is recalled on a part-time basis may continue to be eligible for benefits depending on the amount of wages earned. Businesses should report employees who refuse to return to work without good reason or who quit their jobs as soon as possible to IWD by using the form at this link.